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Monday, February 21, 2011

Brand Elements!!



There were probably mentioned before, one way or another all across this blog, and not only. I just feel the need to remind them and put them in a structure. No brand can live without them, all efficient brands have them.
The most important elements of a brand should be:
Brand Position
  • Who is addressed by company’s branded products or services. What the company does and for whom
  • The company’s unique value and how customers benefit from products and/or services
  • Key competitive differentiators, what makes the brand be chosen, be different from its competitors
Brand Promise
  • The ONE most important thing that the brand promises to deliver to its customers — Every time!
  • What customers and partners should expect from every interaction, how should they feel as brand’s customers
Brand Personality
  • What the brand is to be known for
  • Personality traits that customers, partners, and employees use to describe the company. What comes to the (potential) customer’s mind when addressed about the brand
Brand Story
  • The company’s history and how the history adds value and credibility to the brand
  • A summary of products/services/solutions
Brand Associations
  • Physical artifacts: name, logo, colors, taglines, fonts, imagery
  • Ideally, it must reflect the all the above statements about the brand and the company.

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